Frequently Asked Questions (FAQ)

🐾 What is the symbol stamped on your jewelry? 

Every piece I create is stamped with my maker’s mark—an outline of a dog with a heart. It’s a tribute to loyalty, love, and the quiet companionship of the dogs who’ve filled our home for over 20 years. This mark is my signature, and a reminder that each piece is made with intention, care, and soul.

🐾 Is your jewelry handmade?

Yes—each piece is designed and handcrafted in my Oregon studio using sterling silver and natural gemstones. My maker’s mark, a dog with a heart, is stamped into every creation as a symbol of authenticity and love.

🐾  What makes your jewelry unique?

Beyond the materials and symbolism, every design carries my personal maker’s mark and is one of a kind. I never replicate pieces—each one is a small sculpture of meaning.

🐾  What materials do you use?

I work primarily with sterling silver and natural gemstones like Maligano Jasper, Moonstone, and Labradorite. Some pieces feature cubic zirconia for added sparkle. I choose materials for their beauty, symbolism, and durability.

Do you accept custom orders?

Yes—I love working with customers to bring meaningful ideas to life. If you’re drawn to a particular symbol, stone, or theme—like a crescent moon, guardian angel, or a gemstone with personal significance—I’d be honored to explore a custom design with you.

Because each piece is handcrafted with care, availability is limited and timelines may vary. But if you have a vision or even just a feeling you want captured in silver, let’s start the conversation. Your story might be the spark for something truly special.

🐾 Where is your jewelry made?

All pieces are made in Oregon, in a studio filled with dogs, tools, and a whole lot of silver dust. House of Dogs Art is rooted in regional authenticity and the spirit of handmade craftsmanship.

🐾 How should I care for my jewelry?

Sterling silver can tarnish over time, especially when exposed to moisture or chemicals. I recommend storing your piece in a dry place, polishing it gently with a soft cloth, and removing it before swimming or showering. Each order includes a care card with tips.

  🐾  What are the typical shipping times for orders?

The standard shipping time for orders is typically between 3 to 5 business days within the United States. This timeframe may vary depending on the shipping method selected and the destination of the package.

It is important to note that shipping times can be influenced by various factors, including the processing time of the order, which is generally 1-2 business days. Additionally, external factors such as weather conditions, holidays, and carrier delays may also affect delivery times.

For customers who require expedited shipping, options may be available at checkout, allowing for faster delivery depending on the urgency of the order. Customers are encouraged to review shipping options during the checkout process to select the method that best meets their needs.

In summary, customers can expect their orders to arrive within 3-5 business days under normal circumstances, ensuring a reliable shopping experience.