Shipping policy
At our small sterling silver jewelry business, we strive to provide our customers with the best possible shopping experience. This includes fast and reliable shipping services. Here is our shipping policy:
Processing Time:
We process all orders within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates:
Shipping rates are calculated based on the weight and destination of the package. Customers can view the shipping cost during checkout.
Delivery Time:
Delivery time varies depending on the shipping method and destination. Standard shipping usually takes 3-5 business days within the United States. International shipping may take longer depending on the destination.
Shipping Restrictions:
We currently only ship within the United States and to select international countries. We do not ship to PO boxes or APO/FPO addresses.
Damaged or Lost Packages:
In the rare event that a package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that the customer receives their order.
We hope that our shipping policy provides our customers with the necessary information to make informed decisions when shopping with us. If you have any questions or concerns, please do not hesitate to contact us.